May 11th, 2020
Our Response to Covid-19
We are happy to announce that our office is now accepting patients to be seen on a non-urgent basis! Dr. Martin has made a few changes to the way our office will operate. Please read this correspondence in its entirety so you are fully prepared for your upcoming appointments.
Dear Patients and Friends,
We hope this letter finds you well and we can’t wait to see you again soon. Effective May 7th, 2020, Governor Hogan has lifted the ban on elective medical and dental procedures. We are now able and ready to continue treating our patients after an unprecedented eight-week closure. We pride ourselves on our infection and disease control protocol and meet or succeed the recommended guidelines. However, in light of the Covid-19 virus, we want to be extra cautious and abide by the recommendations of federal, state, and professional agencies going forward. We have implemented additional precautions for your safety. Please read our protocol carefully regarding seeing patients:
- When you arrive at the office, please call us to let us know you are here. Please remain in your car. We will respond when we are ready for you to enter the office.
- We are asking only the patient to enter the office for their appointment. Parents, family members, and friends are asked to remain outside of the office. We will update you after the appointment as to the progress of the patient if the patient is a minor. If the patient is very young or needs the support of the parent, we have socially-distanced seating in the reception area. No one will be allowed in the clinical area.
- Patients and anyone entering the office will need to fill out a health questionnaire, Covid-19 waiver, and have their temperatures and blood oxygenation levels read. A link to these forms will be added to all appointment reminders and available to you on our website. All persons entering the medical building must be wearing a face mask and keep it on at all times, including while in our office, except when dental treatment is being completed. Please bring as few personal belongings to your appointment as possible.
- There are hand sanitizer dispensers located in our waiting room. Please use the sanitizer as soon as you enter. Patients will also be given an over-the-counter peroxide-based rinse at the beginning of every procedure or exam to temporarily kill germs in your mouth (if your appointment is for Botox only, you will not be given the rinse).
- Payment for your appointment will be completed from the dental chair. A staff member will bring your statement to you chairside and take your credit card to swipe in our office. We also accept Venmo and Zelle as a payment form should you wish to pay electronically.
- As stated above, appropriate forms will be emailed to you and should be completed prior to your appointment. These forms can be returned electronically to our email.
You will notice that our waiting room will no longer offer magazines and have a minimal number of chairs. Appointments will be properly managed to allow for social distancing between patients which may result in fewer options for scheduling your appointment. Thankfully we don’t have “open bays” like some offices and are already set up to have all of our patients completely separated by a wall while being treated. Please be patient with us as we may have high-risk patients and want to give everyone the same courtesy and respect. We have purchased additional equipment to further reduce the aerosols produced in dentistry, including air purification filters, and have further amplified our suction and isolation procedures.
Although this is a difficult time for everyone, we will eventually get back to our “normal”. In the meantime, if we can all heed the recommendations, follow common sense health practices, and respect each other, we will get through the coming months together. We are counting on you as well to help keep our office clean and germ free. If you are experiencing any of the following, please reschedule your appointment:
- Fever, chills, muscle pain, sore throat, headache
- Cough or shortness of breath
- Loss of taste or smell
- You are just getting over a cold or the flu
- You have been exposed to Covid-19 or tested positive for Covid-19 in the last 14 days
We look forward to seeing you again and are happy to answer any questions you may have about the steps we are taking to keep you, us, and every patient safe in our practice. Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors, and friends.
Dr. Gregory Martin, DDS, MS
Please contact our office to book your appointment or inquire about our services.