We want you to be completely satisfied with your purchase, and we stand behind the quality of our products. If you receive a defective product, please contact us at info@gregorymartindds.com within 7 days of receiving the product, and we will do our best to make it right.

To be eligible for a refund, you must provide proof of the defect, such as a photograph. Once we have received and reviewed your evidence, we will notify you of the approval or rejection of your refund request. If your refund request is approved, we will initiate a refund to your original method of payment.

Please note that refunds may take several business days to process, depending on your bank or credit card company.

At Gregory Martin, DDS, MS, we are committed to providing you with high-quality skincare products and excellent customer service. If you have any questions or concerns, please don’t hesitate to reach out to us at shop@gregorymartindds.com. We appreciate your understanding and thank you for your support!